Frequently Asked Questions
1. What makes ARSS Ghee different from store-bought ghee?
Our ghee is handmade in small batches in Grayslake, Illinois using 100% grass-fed, pasture-raised butter. We slow-cook every batch the traditional way — no shortcuts, no preservatives, no blends. This gives you real homemade flavor with a rich golden aroma.
2. Is your ghee made from grass-fed butter?
Yes. We use 100% grass-fed, pasture-raised unsalted butter — no exceptions.
3. Do you use any preservatives or additives?
No. Our ghee contains only one ingredient: grass-fed butter. No preservatives, no artificial flavors, no stabilizers.
4. Where is your ghee made?
Every jar is cooked, filtered, and sealed in Grayslake, Illinois, in small batches for maximum freshness.
5. Is your ghee lactose-free?
Yes. During the slow-cooking process, the milk solids are separated and removed, making our ghee naturally lactose-free, casein-free, keto-friendly, and paleo-friendly.
6. How should I store the ghee?
Ghee is very shelf-stable. You can store it at room temperature, away from direct sunlight, or in the pantry. Refrigeration is not required.
7. How long does the ghee last?
Ghee typically lasts up to 12 months, sometimes longer if stored properly. Always use a clean, dry spoon when scooping to maintain freshness.
8. Do you offer local delivery?
Yes! We offer same-day local delivery for customers in Milwaukee, WI and Illinois (selected areas). Order via WhatsApp or Instagram as listed on our website.
9. Do you ship across the U.S.?
Yes. We ship to all 50 U.S. states with fast processing times.
10. What are your shipping times?
Most orders ship within 1–2 business days. Delivery depends on your location, but usually arrives within 2–5 days.
11. What is your refund policy?
For safety & hygiene, we accept returns only for unopened and unused products. To request a return, contact us via email, WhatsApp, or Instagram. We will guide you through the process.
12. Can I use your ghee for cooking?
Absolutely! Ghee has a high smoke point (480°F), making it perfect for frying, sautéing, baking, spreading, and coffee/Bulletproof drinks. It adds rich flavor and is healthier than vegetable oils.
13. Is ARSS ghee safe for kids?
Yes — ghee is traditionally used for babies, kids, and families. However, always consult your pediatrician if your child has allergies.
14. Do you make your ghee in big factories?
No. We make our ghee in small homemade-style batches, not in industrial factories. This gives a cleaner taste and higher quality.
